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authorDaniel Stenberg <daniel@haxx.se>2014-09-04 08:57:28 +0200
committerDaniel Stenberg <daniel@haxx.se>2014-09-04 08:57:28 +0200
commit4989695ec39c1beff38dc2ba18dcd1fa2d3aff54 (patch)
treedb4050a3e3d02e3c2fd5d5b368c24752883ae6f0
parent0b48d1c821ee945f1baa2bb791e58349436592d4 (diff)
MAIL-ETIQUETTE: "1.8 I posted, now what?"
-rw-r--r--docs/MAIL-ETIQUETTE37
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diff --git a/docs/MAIL-ETIQUETTE b/docs/MAIL-ETIQUETTE
index ea46986df..fb503126a 100644
--- a/docs/MAIL-ETIQUETTE
+++ b/docs/MAIL-ETIQUETTE
@@ -14,6 +14,7 @@ MAIL ETIQUETTE
1.5 Moderation of new posters
1.6 Handling trolls and spam
1.7 How to unsubscribe
+ 1.8 I posted, now what?
2. Sending mail
2.1 Reply or New Mail
@@ -125,6 +126,42 @@ MAIL ETIQUETTE
You NEVER EVER email the mailing list requesting someone else to get you off
the list.
+ 1.8 I posted, now what?
+
+ If you aren't subscribed with the exact same email address that you used to
+ send the email, your post will just be silently discarded.
+
+ If you posted for the first time to the mailing list, you first need to wait
+ for an administrator to allow your email to go through. This normally
+ happens very quickly but in case we're asleep, you may have to wait a few
+ hours.
+
+ Once your email goes through it is sent out to several hundred or even
+ thousand recipients. Your email may cover an area that not that many people
+ know about or are interested in. Or possibly the person who knows about it
+ is on vacation or under a very heavy work load right now. You have to wait
+ for a response and you must not expect to get a response at all, but
+ hopefully you get an answer within a couple of days.
+
+ You do yourself and all of us a service when you include as many details as
+ possible already in your first email. Mention your operating system and
+ environment. Tell us which curl version you're using and tell us what you
+ did, what happened and what you expected would happen. Preferably, show us
+ what you did in details enough to allow others to help point out the problem
+ or repeat the same steps in their places.
+
+ Failing to include details will only delay responses and make people respond
+ and ask for the details and you have to send a follow-up email that includes
+ them.
+
+ Expect the responses to primarily help YOU debug the issue, or ask you
+ questions that can lead you or others towards a solution or explanation to
+ whatever you experience.
+
+ If you are a repeat offender to the guidelines outlined in this document,
+ chances are that people will ignore you at will and your chances to get
+ responses will greatly diminish.
+
2. Sending mail